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Bank of Lincoln - Online Banking Agreement
Inquiry
and Transfer Service:
You may view account information, transfer funds between accounts,
view account statements, and download transactions to your
personal financial software.
Bill Pay Service (optional):
If you elect to have the Bill Pay option, you may use online
banking to make bill payments. Funds for bill payment will
be debited from your specified account on the day the payment
is to be sent to the receiver. All online banking payments
require sufficient time for the receiver to process the payment
and credit your account. We recommend that you contact your
individual payee(s) for restrictions that may apply. We are
not liable for any service fees or late charges levied against
you by payees you select to receive payments through the Bill
Pay service.
- You may not
make payments to federal, state, or local tax agencies or
payments of alimony, child support, or other governmental
fees or court-directed payments using Bill Pay.
- You agree to
promptly notify us at the address(s) set forth in the section
entitled "In Case of Errors or Questions about Your
Electronic Transfers" if you receive notice from a
payee that a payment you made using Bill Pay has not been
completed or remains unpaid. We will not be liable to you
for any damages (including, but not limited to, actual,
direct, indirect, special, or consequential damages) to
the extent that your failure or delay in notifying us that
a bill payment was not made prevents us from avoiding or
alleviating such damages.
- You are responsible
for any monetary loss or penalty (e.g., non-sufficient funds
fee) that you may incur due to the lack of sufficient funds
or other conditions that may prevent the withdrawal of funds
from your account to pay a bill payment that you have requested.
- You agree to
notify us in writing if you decide to discontinue the Bill
Pay service.
Limitations on Frequency and Amount:
- There are no
limits on the number of inquiries, transfers, or bill payments
you may make per day, other than any limitations set forth
as a condition of the type of account.
- There are no
limits on the dollar amount of transfers or bill payments
per day, providing funds are available. However, transfers
to make loan payments must be greater than or equal to the
amount of your regular payment. Online banking transfers
to make loan payments will not replace or affect any automatic
loan payments you have established.
Fees and Charges:
Fees
and Charges:
- Inquiry and
Transfer Service: You may view account information and transfer
funds between accounts at no charge.
- Bill Pay Optional
Service: There is no monthly fee for bill pay service option and no limit on the number of transactions
you may process per month.
In Case of Errors or Questions about
Your Electronic Transfers:
Telephone us at (800) 847-1008 or (217) 735-5551, or
Write us at: State Bank of Lincoln, PO Box 529, Lincoln, IL
62656
Procedures:
Contact us as soon as you can, however, we
must hear from you no later than sixty (60) days after we
sent the FIRST statement on which the problem or error appeared.
Tell us your name and account number (if any). Describe the
error or the transfer you are unsure about, and explain as
clearly as you can why you believe it is an error or why you
need more information. Tell us the dollar amount of the suspected
error. If you tell us orally, we may require that you send
us your complaint or question in writing within ten (10) business
days. We will determine whether an error occurred within ten
(10) business days after we hear from you and will correct
any error promptly. If we need more time, however, we may
take up to forty-five (45) days to investigate your complaint
or question. If we decide to do this, we will credit your
account within ten (10) business days for the amount you think
is in error, so that you will have the use of the money during
the time it takes us to complete our investigation. If we
ask you to put your complaint or question in writing and we
do not receive it within ten (10) business days, we may not
credit your account. We will tell you the results within three
(3) business days after completing our investigation. If we
decide that there was no error, we will send you a written
explanation. You may ask for copies of the documents that
we used in our investigation.
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